Terms & Conditions

As we continue to develop our Web sites, we may from time to time, modify, alter or update these Terms of Use. Your use of our Web sites following any such change constitutes your agreement to follow and be bound by the Terms of Use as they change. We therefore encourage you to refer to these Terms of Use on an on-going basis.

 

Unless otherwise stated, the design of this Web sites, the Web sites as a whole, and all materials, including images, illustrations, and designs, that are part of the Web sites (collectively, "Contents") are copyrights, trademarks, trade dress and / or other intellectual properties owned, controlled, or licensed by The Company. The Contents of our Web sites are intended solely for personal, noncommercial use by the users of our Web sites. You may download or copy the Contents displayed on our Web sites for your personal, noncommercial use only so long as your copy retains any copyright and trademark notices appearing on our Web sites. No right, title, or interest in any downloaded materials is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents or the Web sites.

 

Jaysthebrand.com is not affiliated with websites or third parties that sell or advertise our products without a written agreement with us. jaysthebrand.com reserves the right to void all service, return, and other policies for orders and jaysthebrand.com products that were purchased through unauthorized sellers. Jaysthebrand.com is not responsible for any representations by unauthorized sellers. 


Our estimated production time is generally 3-6 weeks, this may vary according to the item purchased. It is our duty to ensure that delivery is done within the time frame agreed with the client.


All our products are subject to availability – as we offer a bespoke service it may not always be possible to complete your order. We reserve the right to refuse an order. If there are any problems with your order we endeavor to contact you as soon as possible with option(s) to cancel the order or offer an alternative conclusion to the sale.


Delivery charges are paid by the Customer. If the dress has to be altered or changes are to be made, the client pays for the postage to send it back to us. 

Due to the nature of custom bespoke orders, once any order is placed and paid in full, it is non-refundable. In many cases, our production team will have had to source unique fabric(s) and other item(s) and such items cannot be refunded or resold.

 

At the time of order, we will send confirmation of your purchase along with estimated time frame for delivery and shipping. On occasion, we may be able to fulfill an order in a shorter time frame, however, charges may apply, please contact us directly to discuss and we will endeavor to do all we can to help.

 

Please Note: All shipping lead times are for reference purposes only. In exceptional cases, longer lead times may apply and shipments may be delayed by your local customs office. We not offer any guarantee on the shipping lead times listed and will not take responsibility for customs duties charged upon entry into a country (please refer to your local customs office for details).


Our belts are standard size, you might need to add rip-pets according to your measures.


Our leather items are made from 100% genuine leather

 

Once dispatched, we will send you a tracking number through which you can track your order


We regularly update the currency converter, however, our final price is in gbp

 

We have made every effort possible to display as accurately as possible the colors of our products that appear on our Web site. However, since the actual color you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

 

Once you have placed an order, an email is generated to us and you will get a reply within 2-4 working days InshAllah. You will get your grand total (including delivery charges) and will get options on how to pay, you can either pay via Paypal or western union. Bank transfers are only applicable for people in Australia. In case of payment by Paypal, we will send you a Paypal invoice through which you can make payments.